Cassandra Kist

Areas of Research

Work Package 1 “Connectivities Built by Institutions”
PhD Project 3

 
 
 

Thesis

Crafting museum social media for social inclusion work

Abstract:

Understanding how museums can contribute to the diverse needs of marginalised individuals through the social web is and will continue to be paramount, especially in our COVID-stricken world. Museum literature often espouses the potential of social media for social goals due to its ability to reach wider audiences and increase opportunities for participation and engagement that could benefit museum users. However, current research and practices tend to overlook a critical attention to the relationship between museum social media practices and the institution’s social inclusion role. For instance, common trends in museum literature suggest that museums over-market and broadcast rather than truly trying to engage their users online. Thus, this thesis attempts to provide insight into the intersections and disconnections between museum social inclusion work and social media use to inform practice in the field.

It asks one overarching question: (1) How can social media support the museum’s socially inclusive role to potentially challenge social exclusion and associated inequalities? This is underpinned by two additional questions: (2) How do structures (institutional and social platforms) shape how staff carry out social inclusion work through social media? (3) Which work processes enable staff to pursue social inclusion through social media? By employing a methodology that includes practice research and additional qualitative methods such as participant-observation, the study has investigated these questions by paying close attention to the everyday practices of staff in museums working at the forefront of social inclusion.

Supervisors

Biography

Academic Qualifications

2016-2018
Master of Museum Studies, University of Toronto, Canada

2012-2016
Bachelor of Arts in Anthropology, University of Alberta, Canada

 

Work Experience

Summer 2018
Visitor Services Interpreter, Fort Edmonton Park (living history museum), Edmonton, AB., Canada

2017-2018
Herbarium Technical Assistant, Royal Ontario Museum, Toronto ON., Canada

Summer 2017
Internship as the Orientation and Administration Leader in the Academic Resource Centre in the National Museum of Natural History, Washington, D.C.

Summer 2016
Internship as an Assistant Registrar at the National Museum of the American Indian, Washington, D.C.

Research Interests

  • Digital Storytelling
  • Cultural Anthropology
  • Museum Visitor Research

Publications

Kist, C. (2020). Museums, Challenging Heritage and Social Media During COVID-19. Museum and Society 18 (3), pp. 345–348.

Kist, C./ Mucha, F. (2020, in publication). Digitally enabled participation in exhibitions: empowering social platforms. In: Exponat – Raum – Interaktion. Perspektiven für das Kuratieren digitaler Ausstellungen. Göttingen, Vandenhoek & Ruprecht.

England, A., Kist, C., Svenningson, J. “Mulugeta Abai.” Toronto Ward Museum, Nov. 10, 2018, http://www.wardmuseum.ca/frontline/mulugeta-bio/.

Kist, C. “Hospitality, a Word and a Way.” Toronto Ward Museum, Nov. 13, 2017, http://www.wardmuseum.ca/myarchive/utarms/kist/.

Recent Conferences and Workshop Presentations

Kist, C./ Boersma, S./ Tran, Q.-T./Zwart, I.: “Infrastructures and future possibilities for the participation” at the digital 5th Biennial Conference “ACHS 2020 FUTURES” of the Association of Critical Heritage Studies (ACHS), 26-30. Aug. 2020.

Kist, C.: “Are museums post-digital?” at “Postdigital Day”, University of Glasgow, 26. April 2019.

Kist, C.: Opening Conference POEM (Horizon 2020), Hamburg, 13-14. Dec. 2018.

Kist, C. (2018). “Telling the stories of city waste through social media”. University of Toronto Graduate studies poster session, ‘Public Programming and Education’, Toronto, ON., April 4, 2018.

Kist, C. (2016). “Interrogating Tasty Made Recipes and their association with identity on social media”.  University of Toronto, graduate studies poster session, ‘Curating Science’, Toronto, ON., Dec. 5, 2016.

Teaching

Winter term 2019/20
Workshop on Museums and Social Media in the Heritage and Cultural Informatics course by Prof Dr Maria Economou in the Department of Information Studies at the University of Glasgow (19/02/2020).

Summer term 2019
Guest Lecture on Ethics and Digital Media research for the Digital Archeology course by Gareth Beale in the Archeology Department at the University of Glasgow (08/03/2019).

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Coordination and Project Management

University of Hamburg
c/o: Institute for Anthropological Studies in Culture and History
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+49 (0)40 42838-9940

poem.gw@uni-hamburg.de 
POEM Uni Hamburg

Concepts, strategies and media infrastructures for envisioning socially inclusive potential futures of European Societies through culture.

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No. 764859.